In order to sign up for SHAKEN/STIR please ensure you have completed the Business Registration Process and have been approved before continuing with this guide.
Robocalls and caller ID spoofing have become a serious problem in recent years, with the FTC estimating that Americans received 40.7 billion robocalls in 2019 alone. The Federal Communications Commission (FCC) created the protocols in response to the growing problem of illegal robocalls. As a result, carriers have been forced to implement authentication protocols.
SHAKEN/STIR is a set of protocols designed to authenticate caller ID information and verify that it is coming from a legitimate source. The protocol works by using digital certificates to validate the caller's identity. When a call is made, the caller's identity is verified through these certificates, which are then stored in an online database. This ensures that when someone receives a call, they can trust that it is coming from who they think it is.
Covered in this article:
After submitting their Business Profile, Agency and Sub-account admins can register for SHAKEN/STIR.
The approval might take up to 4 days.
How will phone numbers be linked to the SHAKEN/STIR Profile?
All numbers will be Linked Automatically. All current available numbers and future bought numbers will automatically be linked with the registered SHAKEN/STIR.
